Roadside Assistance For Your Emergency Car Needs
Get a free insurance quote today, and add roadside assistance!
Need Roadside Assistance Now?
Anything can happen when you’re on the road, whether you have an older car, a lengthy commute, or a flat tire. The General® partners with Nation Safe Drivers (NSD) to offer roadside assistance plans to get you back on the road in a jiffy.
Get a free insurance quote today, and add roadside assistance!
Get a Free Quote NowThe General & NSD’S Roadside Assistance Features*
Opt into the 24-hour roadside assistance for emergency services which could include:
- Towing — Have your car towed up to 15 miles at no out-of-pocket expense to you. Additional mileage is available at an additional cost at time of service.
- Mechanical First Aid — Any minor adjustment that a dispatched service provider might perform to allow your covered vehicle to proceed safely under its own power.
- Tire Service — Includes changing a flat tire with your good spare.
- Battery Service — Jumpstart or boost a dead battery.
- Delivery Service — A service provider can bring gasoline, water, oil, or any supplies necessary to get your covered vehicle on its way. You are responsible for the actual cost of fluid and/or supplies delivered.
- Lockout Services — NSD will send a locksmith if you are accidentally locked out of your covered vehicle. Access to passenger compartment only.
- 5 Service Calls Per Year — Make up to 5 calls for assistance within a 12-month membership period, or no more than 3 calls within a 6-month membership period. You are entitled to one (1) covered service within a seventy-two (72) hour period.
- Rental Car Reimbursement — Get reimbursed for up to $15 a day for up to 5 days during each membership period if the rental expenses incurred are due to repairs on a covered vehicle as the result of an accident with another vehicle while your membership is in effect.
How Roadside Assistance Works
Once you’ve added roadside assistance to your policy, call NSD’s dispatch center
1-844-608-4726
to receive services for towing, mechanical first aid, etc.
Be sure to have the following information handy:
Get a free insurance quote today, and add roadside assistance!
Get a Free Quote NowHow To Add Roadside Assistance To Your Policy
Existing customers can add roadside assistance upon renewal. New customers can choose the add-on when putting together their coverage plans.
Contact our Customer Service Department at 1-800-280-1466 for more information.
How To Submit A Claim
Once you have paid for a covered roadside assistance service, keep all your receipts! You’ll need them when submitting a claim for reimbursement. NSD could even reimburse you up to $50 for covered services not obtained through your plan.
How Much Does Roadside Assistance Cost?
The cost of 24/7 Roadside Assistance service varies by plan and by state. The service (in states other than California where Roadside Assistance is not available) costs range between $60 and $69 for 6 months and between $120 and $138 for 12 months.
Frequently Asked Questions
24/7 Roadside Assistance is available as an optional program administered by Nation Safe Drivers. You can add it as a service for a fee when purchasing an insurance policy for a cost ranging between $69 and $138 depending on your plan and your state location.
The length of time to receive roadside assistance depends on the service required, the location where you need assistance, and your proximity to service providers.
There is a limit to the number of calls you can make to the dispatch center. You can make up to 5 calls for 24/7 Roadside Assistance within a 12-month membership year, or no more than 3 calls within a 6-month membership period. You are entitled to 1 covered service within a 72-hour period.
The 24/7 Roadside Assistance plan may also include:
- Theft Hit & Run Protection: NSD will pay a person (excluding the customer or customer’s family) $500 for information leading to the arrest and conviction of a person for the theft of your covered vehicle or tagged valuable articles.
- Rental Car Discounts: You may access car rental discounts for National, Thrifty, and Enterprise car rental agencies.
- Concierge Benefits: Call NSD’s Concierge center at 1-855-963-1683 24/7 for a number of services including: emergency message relays to family, friends, and coworkers; hotel and rental car availability; ATM locations; locate medical facilities; theme park and local attraction information; restaurant locations; movie schedules and locations; directional assistance; traffic alerts; and sports scores. These services are for informational purposes only. You are responsible for making any/all payment arrangements and for setting up benefits that require additional billing, such as the actual cost of hotel rooms, rental cars, etc. Payment is to be made directly by you to the providers, vendors or establishments.
*The General® offers a Roadside Assistance plan that is administered by Nation Safe Drivers (NSD), which is not affiliated with The General. This optional program is not part of the insurance policy – the fee is included with premium fees as a convenience.
NSD / TOWBUSTERS PLAN B Coverage, Benefits, and Cost could vary by State. Please read your individual agreement carefully.